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Lead Software Engineer

Job description

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce, named a "2024" Best Place to Work, is looking for a full-time Lead Software Engineer to join our Payments team.

In the Payments team, our mission is to provide the fastest, best-converting and most extensible checkout experience of any SaaS ecommerce solution. Customization, in particular, is a huge focus for us, as we know that every business is different, and every merchant wants a unique and compelling checkout flow that they can tailor to their needs. To achieve this, we provide a large range of APIs and SDKs that let merchants and partners build the checkout experience they want, whether that’s running on the BigCommerce storefront, WordPress or anywhere else.

As a Lead Software Engineer, you will build and expand APIs and services, working alongside other engineers, product owners, designers, business representatives and external partners to maintain a platform to securely incorporate new payment providers and build new functionalities. We have a team of people at different levels, with different expertise and we work to iterate, learn, and build great software together. 

In the Payments team, we predominantly work in Ruby, Scala and PHP (version 8) with a heavy reliance on tools like Prometheus, Sentry and Kibana for application monitoring and operational intelligence. We operate remote-first and prioritize teams over individuals, value innovative problem solving and strive for operational efficiency.

In this role, we have a preference for a Sydney Australia based employee who can work hybrid/on-site.

**To be considered a candidate you must be located in Australia**

** Work Authorization Visa Sponsorship cannot be provided**

What You’ll Do

  • Collaborate effectively with a high-caliber team of software engineers, product managers and stakeholders in all corporate offices to promote communication and coordination
  • Work closely with other engineers, UI designers and product managers to define stories, assess scope and technical concerns
  • Participate in code reviews and advocate for best practices that improve software quality and contribute to team growth
  • Help drive our technical roadmap and direction of our stack
  • Ensure that technical decisions support our goals of quality, performance, scalability, reliability, availability and security
  • Build new features with a focus on testability, extensibility, and maintainability
  • You'll be involved in driving our technical roadmap

Who You Are

  • You’re a trusted professional with at least 6 years of experience building amazing products. You have ideas and opinions and you’ve tested and refined them through your work
  • Minimum bachelor’s degree in Computer science, Computer Engineering, Software Engineering, Electrical Engineering, MIS or related equivalent experience
  • Professional experience with Ruby and PHP is a strong plus
  • You have experience monitoring and operating microservices
  • You have a solid understanding of modern programming and design principles. You write tested, maintainable code that you are proud of and you are committed to keeping code quality high
  • You are passionate and knowledgeable on modern technologies and tools, without being biased toward a specific technology. You’re more interested in finding the right tools and patterns for the job
  • You’re an excellent communicator. You can explain not just your ideas, but the reasons behind them, and you’re comfortable to do that in person, over slack or email, or in a code review
  • You lead by example. You own your work, and hold yourself responsible for results. You might still be developing your leadership qualities, but you get stuck in and aim to inspire the people around you
  • You love to teach as well as to learn. You don't hesitate to ask for help and are always ready to provide help when needed because you want the whole team to grow

Following your introductory period, and after having the needed training, you will be part of the on-call rotation for your team

Compensation:  Base Salary, Plus Super, Plus Equity

Posted: 30 , April 2024




Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at .


BigCommerce Engineering Team

The BigCommerce Engineering team is on a mission to build the leading SaaS ecommerce platform.

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