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Senior Benefits Specialist - Remote

Job description

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

Senior Benefits Specialist

What You’ll Do

Benefits Responsibilities:

  •     Lead Administer for global benefit programs including medical, dental, vision, life insurance, spending accounts, commuter benefits, retirement plans, voluntary  & supplemental offerings, wellness programs, and COBRA
  •     Partner with HRIS and Payroll to coordinate annual Open Enrollment process, including Workday system setup, testing, execution, and coordination of data to providers
  •     Performs complex analysis of data to support benefits compliance requirements, including, but not limited to, 401(k) annual audit, Non-Discrimination Testing, 401(k) funding, benefits billing
  •     Ensure compliance with all applicable federal and state laws, including but not limited to ACA, ERISA, HIPAA, FMLA, ADA, OSHA, etc. 
  •     Maintain benefits portal on Company's intranet site, ensuring employees have access to the latest benefits information
  •     Provide exceptional customer service to employees while building strong business relationships
  •     Assists Benefits Manager in the planning of Company benefit events, benefit plan design, and communications
  •     Assist with leave of absence administration; work with third-party administrator ensuring that leaves and disability programs are being administered timely, accurately and in accordance with leave documentation; support Workday absence and leave configuration

Who You Are

  • 5+ years benefits & retirement experience ideally in a global/multi-location experience preferred
  • Prior experience with benefit management and time off administration in Workday required
  • Must be analytical and self-motivated with a strong sense of confidentiality
  • Proficient in Microsoft Excel; ability to synthesize data and develop insights
  • Strong organizational skills and ability to manage competing priorities
  • Ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company
  • Comfortable working hands-on to get things done and quickly shifting to complex strategy discussions
  • Can accomplish results and desired outcomes through formal and informal corporate structures
  • Exceptional relationship skills
  • Global Benefits administration, design, and strategy experience a plus



Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.
Targeted salary range
$70,597—$119,393 USD
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at .


BigCommerce People Experience Team

Our HR & Culture team is dedicated to maximizing the potential of our most important competitive advantage–our people.

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