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Senior Strategy & Operations Analyst

Job description

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

 

What You’ll Do: 

  • Partner closely with other members of the Strategic Operations and Analytics teams to understand and quantify key challenges and business opportunities across the organization. 

  • Develop, analyze, and communicate data insights and provide strategic recommendations in a clear and concise manner with a focus on revenue growth. 

  • Evaluate innovative ways to leverage AI to significantly increase productivity, efficiency and drive tangible, measurable results that enhance underlying processes with favorable ROI. 

  • Leverage program management skills to build out RASCIs for different strategic initiatives, GTM trackers, GANTT charts, and project schedules. 

  • Constantly identify and mitigate risks to your schedule, scope, and resources while balancing competing priorities across multiple initiatives and stakeholder requests, maximizing your impact on key team and company objectives. 

  • Develop economic models for our most important business initiatives, with an eye for repeatability and scalability of processes and templates. 

Who You Are: 

  • 5+ years minimum professional experience in management consulting, strategic finance, business operations, analytics, or business planning function at a top tier consulting, investment banking, or SaaS technology company. 

  • Bachelor’s degree in a quantitative field (Statistics, Math, Finance, Economics, Computer Science, Business Administration) or equivalent experience required. 

  • Crisp executive communication skills, both verbal, written, and in presentations of data 

  • Proven ability with data extraction and data visualization tools required (Tableau, Looker, or Periscope Data preferred). 

  • Analytical and results-oriented individual contributor and teammate, with excellent multitasking skills and the ability to lead small projects, as required. 

This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities

 

 

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Diversity, Equity & Inclusion at BigCommerce
 
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at  https://careers.bigcommerce.com .

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BigCommerce Operations Team

Our Operations team focuses on increasing the revenue growth rate of BigCommerce. We identify highly-leveraged opportunities, and rally the company around a common set of goals to drive progress year on year.

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