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Marketing Project Manager

Job description

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce , named a 2022 Best Place to Work in Austin, is searching for a Marketing Project manager to join our team. Reporting to the Senior Manager, Project Management for Marketing, you will support key initiatives for the company by helping stakeholders across Marketing, Product, Support, Sales, and the Technical PMO team complete marketing campaign deliverables according to schedule, scope, and budget. The ideal candidate is well-versed in anticipating, identifying, managing and communicating project risks and has excellent communication and relationship-building skills 

What You Will Do

  • Oversee the intake, traffic management, and capacity of Marketing production requests
  • Support a variety of different stakeholders within Marketing, Design, and Web to gain alignment and transform information into a cohesive plan to drive the completion of deliverables for launches
  • Support production teams in the execution of assets and deliverables
  • Partner with business and product stakeholders in identifying, managing and communicating key project risks and leading risk management strategies
  • Develop, maintain, proactively track, and manage campaign milestones and deliverables, employing tools such as Gantt charts, flow charts, and trackers
  • Manage and control project scope, budgets, timelines, and marketing launch calendar
  • Drive project delivery through effective use of internal status meetings (i.e. coordinate and facilitate meetings, draft and issue timely agendas and minutes, and follow up on action items, etc.)
  • Maintain, track, report, and understand variances in the project deliverables and timeline by working closely with business stakeholders such as products, marketing campaigns, design, and operations managers. 
  • Guide and manage the business stakeholders, ensuring effective and efficient cross-functional cooperation
  • Maintain the integrity and accuracy of project information to meet business requirements
  • Prepare project updates for governance meetings and clearly communicate status in written documents and presentations
  • Lead cross-functional process improvements to help streamline campaign launch development and get campaigns into market faster 

Who You Are

  • 5+ years of related professional experience, including 3+ years of Project Management experience supporting cross-functional Marketing, Creative, and/or Design teams in a fast-paced SasS (or comparable) tech company environment 
  • Experience with JIRA a plus
  • Experience working with graphic designers, art directors, copywriters, videographers, photographers, animators and creative and production teams
  • Experience in supporting the execution of creative deliverables such as digital ads, collateral for events, video, branding, and social media
  • Experience creating and actively managing integrated timelines and project risk factors
  • Strong influencing skills and proven ability to get things done without formal authority
  • Excellent interpersonal skills, including clear, succinct and timely communication and proven ability to foster important relationships with key stakeholders at all levels 
  • Experience facilitating project team meetings, cross-functional communication and decision-making, and ensuring alignment with internal and external stakeholders
  • Leadership skills, professional maturity, composure, and emotional intelligence
  • Ability to perform in a fast-paced environment with competing priorities under tight deadlines
  • A driver of change management, comfortable navigating ambiguity with the ability to find calm and structure in chaos
  • Delivery experience working in cross-disciplinary teams





Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at .


BigCommerce Marketing Team

Whether we’re building impactful, global marketing strategies, producing first-class content and creative, or improving processes with data-driven decisions, we’re achieving the best work of our lives here in Marketing.

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