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German/English Bilingual Sr. Sales Development Rep (SDR)

Job description

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce, named "Best Place to Work" in Austin in 2020 is looking for an ambitious Senior Sales Development Representative (SDR) to join our dynamic sales team. As a Senior SDR, you’ll be responsible for targeting, engaging, qualifying, and scheduling meetings with prospects to help build quality pipeline for our Enterprise and Large Enterprise segments. You will also have the opportunity to cultivate skills that will allow you to pursue a career in full cycle sales.

What You Will Do

Engage with Enterprise and Large Enterprise Prospects

  • Call, email, and use LinkedIn to engage prospects who might be a fit for the BigCommerce platform
  • Use BANT qualification to qualify Sales Qualified Leads (SQLs)
  • Schedule and hold Discovery meetings with key decision makers
  • Source Sales Accepted Leads (SALs) for our Enterprise and Large Enterprise team
  • Prospect: conduct account research, acquire accurate contact information and 
  • Develop tailored messaging that engages
  • Follow-up on Marketing Qualified Leads (MQLs)
  • Work closely with Account Executives to learn the Discovery process

Utilize Sales Development Skills to Consistently Achieve Quotas and Objectives

  • Use understanding of both BigCommerce (i.e. products, services, partners, and value proposition) and of the key attributes of our best Merchants to prospect and qualify leads through cold calling and other outbound sales activities.
  • Employ established sales methodology to push beyond gatekeepers, reaching and providing information to the right people at the right time in the right way .
  • Draw upon your experience and smarts to assess complex business structures and challenges, obtain information that is critical to the sale, and select an appropriate course of action and/or solution to get the job done.  
  • Meet the expectations and requirements of internal and external customers by completing detailed needs analyses, educating clients on the BigCommerce value proposition, acting with customers in mind, and establishing effective relationships through trust and respect.
  • Maintain accurate forecasts and effectively maintain a CRM with detailed and accurate notes of all sales related activities.

Who You Are

  • Sales Professional
      • 1+ year experience prospecting in the SaaS/Enterprise preferred
      • Some sales or sales development experience preferred, ideally in a high volume, fast-paced inside sales environment 
      • Working knowledge of sales methodologies and solution selling preferred
      • Understanding of SaaS and eCommerce preferred
      • Degree in Business or related field from a four-year college or university preferred
  • Organized - Our ability to connect with the account depends on the data and detail you provide, so you must be able to collect and deliver information in an organized and clear fashion.
  • Curious - You must possess a willingness to learn about our prospective Merchants’ businesses.
  • Collaborative - You consistently share what’s working with others to increase success of the overall team.
  • Driven Achiever - You thrive on challenges and have a proven history of consistently achieving quotas or objectives.
  • Business Savvy - You have a developing  degree of business acumen.
  • Customer Focused - You have a passion for mid-market business customers, service, and satisfaction. 
  • Persuasive Master Communicator - You must have strong persuasion and negotiation skills - it is a sales job. Excellent communication (written and verbal), presentation, and client relationship skills are critical.
  • Collaborative - Ability to forge strong bonds and work collaboratively with key external and internal partners across Sales channels.
  • Efficient - Excellent organization and time management skills.
  • Attentive - Passion for client service and satisfaction and are able to manage sensitive information and numerous details with ease. 
  • Composed - You are cool under pressure, professionally mature, and know how to remain collected and focused in a fast-paced, high pressure, dynamic environment.
  • Personable - You are positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
  • Courageous and Ethical - You possess professional courage, steadfastly persevere through challenges, are ambitious while humble, have high standards for ethics and integrity, and do the right things the right way.
  • Comfortable using technology - Strong Internet, email, and electronic document management skills are a must. A basic understanding of Salesforce, HTML, CSS and internet technologies (shopping carts, web hosting, email and online marketing tools) a big plus.
Diversity, Equity & Inclusion at BigCommerce
 
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at  https://careers.bigcommerce.com .

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BigCommerce Sales Team

We’re at the forefront of a revolution in how commerce, trade, and money movement is executed across the globe. Sales is at the tip of this spear, at the very front of new merchants bringing their business forward on our platform. 

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