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Benefits Coordinator (Contractor)

Job description

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce , named a 2021 "Best Place to Work" in Austin, is looking for a Benefits Coordinator (Contractor) to join our Total Rewards team and play a key role in our benefits administration.  You’ll be instrumental in helping BigCommerce continue to scale effectively while working closely with the People, Finance and various cross-functional teams.

What You’ll Do:

  • Serve as a key team member on the pandemic response team, responsible for coordinating meetings, setting agendas, ensuring communication is delivered on a timely basis, and in alignment with the facilities team.
  • Develop processes around vaccine requirements and other federal, state and local mandates
  • Maintain OSHA compliant database of vaccination records in association with the federal government vaccine mandate
  • Responsible for collecting and filing COVID test results from employees on a weekly basis that have chosen not to receive the COVID vaccine
  • Serve as the first point of contact for all benefits related questions that come into our help desk portal
  • Assist the Benefits team with annual Open Enrollment 
  • Review monthly benefits invoices for accuracy and work to resolve any discrepancies
  • Other benefits related responsibilities as assigned

Who You Are:

  • 1 year of benefits experience required; 3 years preferred
  • 3 years of professional experience required; 3 years of general HR experience preferred
  • Knowledgeable regarding benefits compliance and HIPAA
  • Foundational knowledge of common benefits practices.
  • Intermediate MS Excel skills, including the ability to create pivot tables and graphs
  • Strong attention to detail
  • Excellent written and verbal communication skills
Diversity, Equity & Inclusion at BigCommerce
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey .
Current BigCommerce Employees: Please use the  internal job board  to apply for openings

BigCommerce HR & Culture Team

Our HR & Culture team is dedicated to maximizing the potential of our most important competitive advantage–our people.

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