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People Services Coordinator (Contractor)

Job description

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce , named a "Best Place to Work" in Austin for 2021,  is looking for a People Services Coordinator (Contractor) who is an ambitious, technically savvy, problem-solving, organized individual to support our human resources efforts in the areas of HR administration and company culture.    

What You’ll Do

  • Function as the initial point of contact for general HR related inquiries 
  • Ensure new hire documents are completed and information is entered into HRIS
  • Maintain HR systems and employment files to ensure they are kept up to date with all employee details on a daily basis
  • Manage onboarding and offboarding of contractors - ensuring required processes are followed
  • Run standard and custom reports to audit HR data as needed 
  • Assemble on-boarding & off-boarding employee packets and new-hire benefit packets
  • Support office communications including updates and revisions to internal portals, e-mails, etc.
  • Work on ad hoc projects as necessary

Who You Are

  • 1+ years HR administrative experience
  • Computer proficiency and technical aptitude with the ability to utilize MS Office products, Excel-wizardry a plus
  • Strong organizational skills, detail oriented and analytical
  • Strong verbal and written communication skills
  • Customer oriented with a true desire to be of service - a passion for going above & beyond
  • Self-motivated, open minded, and flexible to deal with occasional ambiguity
  • Ability to practice absolute discretion and to maintain as confidential all company, departmental and other proprietary and sensitive information
  • Ability to work productively in a fast-paced, team-oriented environment with a smile and a sense of humor
  • Knowledge of HRIS is a plus
  • Bachelor’s degree in Human Resources or related field a plu
Diversity, Equity & Inclusion at BigCommerce
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey .
Current BigCommerce Employees: Please use the  internal job board  to apply for openings

BigCommerce HR & Culture Team

Our HR & Culture team is dedicated to maximizing the potential of our most important competitive advantage–our people.

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