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Senior Strategy & Operations Analyst

Job description

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

We are seeking an experienced Senior Strategy & Operations Analyst who can apply financial analysis, program management, data analytics, and leadership skills to deliver recommendations on strategic opportunities for the company. The ideal candidate will be a collaborative problem-solver with a focus on results and execution, motivated by a constantly evolving and high-paced business landscape.

What You’ll Do:

  • Partner closely with other members of the Strategic Operations and Analytics teams to understand and quantify key challenges and business opportunities across the organization.
  • Develop, analyze, and communicate data insights and provide strategic recommendations in a clear and concise manner with a focus on revenue growth.
  • Leverage program management skills to build out RASCIs for different strategic initiatives, GTM trackers, GANTT charts, and project schedules.
  • Constantly identify and mitigate risks to your schedule, scope, and resources while balancing competing priorities across multiple initiatives and stakeholder requests, maximizing your impact on key team and company objectives.
  • Use SQL to analyze large datasets to answer business questions and conduct statistical analyses of operational changes; create compelling operational visualizations in Tableau based on these analyses and make strategic recommendations that will optimize and improve performance.
  • Develop economic models for our most important business initiatives, with an eye for repeatability and scalability of processes and templates.

Who You Are:

  • 5+ years minimum professional experience in management consulting, strategic finance, business operations, analytics, or business planning function at a top tier consulting, investment banking, or SaaS technology company.
  • Bachelor’s degree in a quantitative field (Statistics, Math, Finance, Economics, Computer Science, Business Administration) or equivalent experience required.
  • Crisp executive communication skills, both verbal, written, and in presentations of data
  • Proven ability with SQL and data visualization tools required (Tableau, Looker, or Periscope Data preferred).
  • Analytical and results-oriented individual contributor and teammate, with excellent multitasking skills and the ability to lead small projects, as required.


Diversity, Equity & Inclusion at BigCommerce
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey .
Current BigCommerce Employees: Please use the  internal job board  to apply for openings

BigCommerce Operations Team

Our Operations team focuses on increasing the revenue growth rate of BigCommerce. We identify highly-leveraged opportunities, and rally the company around a common set of goals to drive progress year on year.

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