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Web Content Publisher

Job description

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce is disrupting the ecommerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. You will be responsible for enabling efficient and accurate publishing of web content by establishing standards and continually refining processes for broad usage across multiple teams. Web content publishing responsibility will consist of creating, editing, posting, and updating relevant multimedia content daily on, landing pages, and other digital properties. Beyond publishing, you will also help optimize publishing processes by contributing to internal CMS documentation and assisting in training of new team members. The successful candidate will be highly responsive and able to manage quick turnaround requests or multiple projects simultaneously, with the ability to prioritize according to business importance and timelines.


What You’ll Do:

  • Build template-based web pages using Craft CMS for digital marketing campaigns, product-marketing, customer marketing and partner teams for the US, UK, Australia and additional regions
  • Support continuous improvement efforts for search engine optimization (SEO) and website usability as well as web publishing best practices (e.g. formatting, editing, technical/systemic considerations)
  • Utilize and manage translation software by coordinating with project managers and linguists to product localized, translated web content
  • Assist in building A/B tests for web pages and lead generation flows, requiring basic javascript knowledge
  • Assist in adding features and optimizations to the BigCommerce Blog based on WordPress
  • Collaborate closely with the Web Strategy, Marketing, and Product teams to ensure that project tasks are completed on time
  • Create and edit content following established style guidelines; collaborate with the Design, Brand and other appropriate teams in developing new style guides and best practices for web content  
  • Evaluate content for relevance, clarity and timeliness
  • Coordinate with Design team as needed for development of image assets and to ensure brand compliance and consistency
  • Provide administrative support to CMS contributors, collaborating with IT partners as needed
  • Enforcing established design and content standards 
  • Oversee the training of new web publishers in Craft and WordPress blog publishing; develop/edit proper training resources with a growth-oriented mindse

Who You Are:

  • 3+ years experience with creating and editing content in HTML for departmental and program web sites following established style guidelines using web content management software
  • Basic knowledge of HTML/CSS, Craft CMS experience major plus
  • Basic copy editing and proofreading skills are a major plus
  • Self-motivated, driven and upbeat
  • Detail oriented, meticulous and high organizational skills
  • Able to work on multiple projects simultaneously and prioritize workload
  • Creative problem-solving skills with a “can-do” attitude
  • Excellent time management skills
  • Professional maturity, composure, and emotional intelligence
  • Ability to perform in a fast-paced environment under tight deadlines
  • Bachelor’s degree or equivalent job experience


Diversity, Equity & Inclusion at BigCommerce
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey .
Current BigCommerce Employees: Please use the  internal job board  to apply for openings

BigCommerce Marketing Team

Whether we’re building impactful, global marketing strategies, producing first-class content and creative, or improving processes with data-driven decisions, we’re achieving the best work of our lives here in Marketing.

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