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Senior Partner Marketing Manager

Job description

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce is the fastest growing ecommerce platform on the planet and we’re hiring a Senior Partner Marketing Manager to be responsible for creating and driving our marketing strategy and adoption of strategic partners.

As a marketing manager, you are responsible for developing marketing strategies and full funnel reporting for partner marketing activities with payments, shipping, tax and accounting partners. 

You will serve as the primary marketing contact for top solution partners and act as a trusted collaborator and advisor for marketing to the customer base. You will play a key role in our long-term strategy to support merchant revenue growth through third-party partner integrations. 

The right candidate is an experienced partner marketer and team player who manages collaborative marketing campaigns across internal teams and strategic partner stakeholders to drive adoption of our partner solutions.

What You’ll Do:

  • Work with strategic partners to design and execute campaigns with and through partners; work closely with partner teams to identify joint co-marketing opportunities and lead execution of campaigns through the partner channels
  • Define and execute joint partner marketing campaigns to obtain new BC merchants
  • Drive merchant adoption and increased usage of apps / partner solutions 
  • Work with product marketing to define BigCommerce x Partner solution competitive differentiation 
  • Track and closely monitor revenue impact of marketing programs 
  • Execute integrated marketing campaigns by working closely with BigCommerce stakeholders and our partners’ marketing counterparts
  • Manage projects and communications internally and with partners to achieve agreed upon success metrics
  • Be a trusted liaison that aligns the following teams for joint success: 1) sales team 2) partner marketing team and 3) BigCommerce marketing leadership and subject matter experts and stakeholders
  • Execute and optimize marketing strategies and support campaigns to meet or exceed success metrics
  • Collaborate with internal marketing subject matter experts for planning, resourcing and executing integrated campaigns agreed upon with partners
  • Ideate and jointly plan with partners’ marketing counterparts to develop and execute agreed upon marketing and communications programs across various available channels (examples: in-app messaging, email, demand gen channels) 
  • Manage projects to completion with internal and partner teams, providing ongoing communication and updates throughout project as well as analyzing and reporting out metrics, lessons learned and recommendations when programs end 
  • Develop scalable marketing assets, campaigns, content and engagement strategy to serve partners
  • Report and analyze metrics to marketing leadership
  • Champion our partners within BigCommerce to ensure we deliver an awesome partner experience--the best in the ecommerce industry

Who You Are:

  • Experienced
    • 8+ years of SaaS software/technology marketing experience, preferably in ecommerce and time focused on partner marketing 
    • 5+ years experience in strategic/tactical campaign management and event management to drive awareness and lead / qualified opportunity creation
    • Experienced Marketer with an amazing portfolio of partner campaigns
    • Proven experience on cross-functional teams, creating success and instilling best practices
  • Customer Focused - You have passion for the partner ecosystem, understand profiles of various types of partners and their programmatic requirements, and want to deliver the best experience possible for future and current customers
  • Excellent Communicator - An excellent written/verbal and interpersonal communicator who builds cross functional bridges and success
  • Highly Collaborative - You have a true team mentality (your work requires collaboration with partners in Business Development, Product Marketing, Customer Support and much more) and demonstrated success working cross-functionally in larger organizations, and have the ability to forge strong bonds and work collaboratively with key external and internal partners
  • Adaptable - You are flexible and efficient, with the ability to manage multiple priorities, and adjust quickly to the changing need of the business
  • Composed - You have the ability to balance Getting Sh*t Done with humility and sense of humor and know how to execute consistently in a fast-paced, high pressure, dynamic environment
  • Ethical - You believe in our mission, share our values and understand that it’s not just about what you get done, but also how you do it


Diversity, Equity & Inclusion at BigCommerce
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey .
Current BigCommerce Employees: Please use the  internal job board  to apply for openings

BigCommerce Marketing Team

Whether we’re building impactful, global marketing strategies, producing first-class content and creative, or improving processes with data-driven decisions, we’re achieving the best work of our lives here in Marketing.

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