Skip to content

Director, Compensation and Benefits

Job description

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

We are seeking a Director of Compensation and Benefits, who will be responsible for the overall design, implementation, communication, and administration of the company’s compensation and benefits programs. You will be responsible for ensuring that our compensation and benefit programs support the company’s strategic objectives and meet all legal requirements. You will also lead the company’s compensation and benefits team. This role provides strategic consultation services to the People Operations team with regards to benefits planning and projection for new locations.

What You’ll Do:

  • Monitor effectiveness of compensation and benefits policies, guidelines and procedures; recommend plan revisions as well as develop new plans that are market competitive, cost effective and consistent with developing and maintaining a culture of performance
  • Oversee employee level job classification, grading structure, job analysis and evaluation methodology; including market pricing, internal equity review, and pay mix
  • Manage the administration of direct and variable compensation, short term incentive plans, and long-term incentive plans
  • Oversee the administration of employee benefits programs such as retirement plans, medical and dental insurance, life insurance, and disability plans, as well as reward and recognition initiatives
  • Review and analyze changes to state and federal laws pertaining to compensation and benefits, and report necessary or suggested changes to 401K, HCM or applicable committee
  • Participate in renewal meetings with management and brokers, analyze ROI on programs and recommend strategies for improvement; perform budget/cost analysis to ensure plans are competitive and supportive of recruiting and retention efforts
  • Serve as functional SME for any system implementations or enhancements in consultation with the People Operations organization
  • Oversee communications and education programs to ensure applicability and effectively demonstrate the value of the company’s benefit offerings

Who You Are:

  • Bachelor's Degree or equivalent in Business, Human Resources or related field
  • Ten (10) or more years of progressive experience in compensation and benefits
  • Five (5) or more years of management experience
  • Extensive knowledge of compensation and benefits function, and ability to execute applicable strategies and plans, CEBS certification preferred
  • Thorough and up-to-date understanding of ERISA 
  • Understanding of retirement plan design, executive compensation, incentive plans, and stock option plans, ACA, FLSA, and other compensation/benefits compliance requirements
  • Excellent quantitative and analytical abilities combined with a clear focus on thoroughness and quality
  • Advanced Excel skills; ability to analyze qualitative data; exceptional analytical, statistical, quantitative, and deduction skills
  • Attention to detail, flexibility, and ability to align with others through appropriate influencing and negotiation strategies
  • Strong planning, organizational, facilitation and change management skills; ability to lead and manage large-scale projects; must be able to manage multiple assignments simultaneously and have strong organizational skills


Diversity, Equity & Inclusion at BigCommerce
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey .
Current BigCommerce Employees: Please use the  internal job board  to apply for openings

BigCommerce HR & Culture Team

Our HR & Culture team is dedicated to maximizing the potential of our most important competitive advantage–our people.

View more

Don't Miss Out!

Like what you see but suffering from some serious FOMO? Join our BigNetwork Talent Community, and plug in to our latest news and career opportunities.

Join Our BigNetwork