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Manager, Global Talent Acquisition

Job description

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Talent Acquisition Manager  to the next steps in our evolution, accelerating our talent acquisition while maintaining incredibly high hiring standards.  This role will lead our in-house recruiting teams across the globe to drive comprehensive sourcing and recruiting strategy that allows us to recruit the best talent.  

What you’ll do:  

  • Lead, manage, and scale our international talent acquisition team  to enable BigCommerce to grow headcount globally in new and existing countries with high growth rates in subsequent years.
  • Ensure talent acquisition’s strategy is aligned with the company’s business goals by being a role model, leader, and collaborative execution partner with leadership across all functions.
  • Provide insights and recommendations to continually improve our talent acquisition strategy by leveraging data to inform us where things are working and areas of improvement.
  • Partner with internal functional stakeholders to support international expansion to new countries.
  • Support any M/A talent acquisition activities as needed
  • Ensure we are hiring outstanding candidates that reflect our values, build and foster a community of diversity and inclusion.
  • Ensure best-in-class candidate experience and hiring manager experience throughout the talent acquisition process
  • Recruit exceptional new talent acquisition members and have a strong passion to nurture, mentor and grow their careers.

Who you are:

  • 5+ years  talent acquisition experience with 1+ years managing global recruiting teams including recruiters and recruiting coordinators within high-growth dynamic technology environments, ideally within the IT/SaaS industry
  • Experience implementing a wide range of creative and thoughtful talent acquisition strategies  in EMEA, APAC and Central and South America. 
  • Deep understanding of Talent Acquisition metrics - sourcing, recruiting life cycle funnel  gates, resource modeling and benchmarking metrics
  • Experience with CRM passive talent network technologies and leading edge global ATS.  
  • Proven utilization of multiple sourcing avenues for varied levels of talent, from entry level to  executives. 
  • A willingness to be tactical as well as strategic and demonstrate initiative and results-orientation with a constant focus on delivery.
  • Experience effectively managing a diverse team; serving as a leader, mentor and coach. Proven ability to inspire, motivate and provide a vision.
  • Strategic and proactive mindset
  • Strong capabilities in developing and presenting executive level presentations via Powerpoint/Google slides
  • Highly organized, capable of effectively managing competing priorities and delivering on business results
  • Worked at a fast-paced startup, agency or deadline-driven environment
  • Outstanding communication skills and are comfortable interacting with diverse groups at all levels of the organization including senior executives
  • BS or BA degree or equivalent experience required
Diversity, Equity & Inclusion at BigCommerce
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey .
Current BigCommerce Employees: Please use the  internal job board  to apply for openings

BigCommerce HR & Culture Team

Our HR & Culture team is dedicated to maximizing the potential of our most important competitive advantage–our people.

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