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Talent Acquisition Recruiter

Job description

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a versatile Recruiter to leverage their knowledge of competitive markets and their super sleuthy sourcing skills to identify and engage top notch talent with a focus on building amazing teams. As a full-cycle Recruiter, you'll be responsible for leveraging your extensive candidate network and sourcing abilities, relentless drive and passion for results, and our recruiting tools to find A-players for our growing company.  

What you'll do:

  • Identify and recruit top notch talent across multiple areas of our business, primarily focused on our CSS (Customer Success/Support) roles such as Technical Support Representatives, Technical Account Managers, Associate CSM’s, Tier 2 support roles and others as needed
  • Conduct research on target companies and candidates, leveraging tools like LinkedIn Recruiter, in addition to other online resources
  • Develop  innovative sourcing strategies to attract the best and brightest talent and work relentlessly to fill active job openings, and maintain a strong pipeline bench for high volume roles.  
  • Always be mindful in prospecting for DEI applicants to increase DEI top of funnel
  • High utilization of Beamery ( passive talent  relationship management)
  • Drives improvements in recruiting process, quality & efficiency
  • Organize strategic recruiting events to help us grow the BigCommerce employment brand within the community through traditional and non-traditional recruiting methods
  • Collaborate with your Recruiting teammates as well as your partners on our People People team (People Services, HRBPs, Compensation, and L&D)

Who you are:

  • 4+  years of experience with full life-cycle recruiting for top talent, ideally for the technology industry, either in house or within an agency; software, internet, or social media company preferred 
  • Strong research skills and the ability to conduct research on target companies and candidates, leveraging online resources (social tools, LinkedIn, Boolean search queries, etc.) 
  • Previous experience using a Candidate Management and/or Applicant Tracking software tool (we use Greenhouse) 
  • Strong interviewing skills, both in person and over the phone -- the ability to identify the very best talent from average talent 
  • A communicator.  Excellent written and verbal communication skills
  • A builder. You love building teams and the impact your role has in advancing an organization.
  • A utility player. You’re like a Swiss Army Knife when it comes to recruiting and you’re willing to help out wherever needed. 
  • A closer. You get to know your candidates as individuals and know what motivates their search so that it all matches up when we are ready to make an offer.
  • Customer focused. You’re obsessed with providing the best experience for candidates and your internal hiring teams.
  • Innovative. You have success stories of creative ways you’ve been able to source candidates and enjoy sharing tips of the trade with your teammates.
  • Collaborative. You build good relationships with your teammates, hiring teams, and partners in HR, Compensation, and Operations.



Diversity, Equity & Inclusion at BigCommerce
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey .
Current BigCommerce Employees: Please use the  internal job board  to apply for openings

BigCommerce HR & Culture Team

Our HR & Culture team is dedicated to maximizing the potential of our most important competitive advantage–our people.

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