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Senior Account Executive (Remote)

Job description

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce , named a  "Best Place to Work" in 2020 is looking for a Senior Account Executive to join our growing sales team. In this role, you will drive sales revenue by acquiring new high-value, enterprise clients by showing them the power of the BigCommerce Platform to help them Sell More.

BigCommerce is the world’s leading cloud eCommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture, an app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C eCommerce for more than 60,000 SMBs, 2,000+ mid-market businesses, more than 25 Fortune 1000 companies, and industry-leading brands including Molton Brown, Harvey Nichols, Travis Perkins, Royal Dutch Shell, La Perla, HMD Global (Nokia), and Zumnorde.

BigCommerce’s mission is to help merchants sell more at every stage of business growth. Simply put, we are: built for growth so merchants can realize their visions without compromise; designed for powerful performance to enable businesses to scale seamlessly with the technology they can trust; efficient in both time and cost.

This is a remote position and the ideal candidate will reside in Sydney or Melbourne, or in any major city in the AUS.

What You Will Do:

  • Drive sales revenue through new client acquisition for $1M+ accounts 
  • Actively manage the sales process, including positioning, presenting, and /demoing the product, and closing sales
  • Act as territory owner and subject matter expert 
  • Build and manage a book of business through outbound prospecting as well as inbound leads
  • Identify each client’s unique needs and cultivate effective sales strategies and proposals
  • Coordinate resources for implementation
  • Be the expert - Provide eCommerce industry information to clients regarding web design, online marketing (SEO, PPC, Email Marketing, Google Analytics), eCommerce strategies, etc.
  • Meet or exceed your sales targets and performance metrics
  • Be organized - maintain a CRM with leads and effectively manage an account set, keep detailed and accurate notes of all sales-related activities
  • Think like a CEO - communicate with the management team and team members to increase client satisfaction and conversion and drive overall sales improvements
  • Engage closely with the BigCommerce Partner Ecosystem and Sales Engineering team to design solutions and close sales both over the phone and on-site, depending on client size and need

Who You Are:

  • 3+ years sales experience, including 3+ years technology sales experience in a high volume, fast-paced environment with a focus on consultative solutions selling for a SaaS or eCommerce company
  • Talented Seller -  You have a demonstrated ability to drive complex sales with all stakeholders, including executive management and technical teams, and have successfully, consistently achieved quotas and objectives within an outbound, client acquisition-driven business
  • Master Influencer  - Excellent written/verbal communication and customer relationship skills are critical
  • Tech Savvy  - Strong Internet, email, and electronic document management skills are a must. A basic understanding of HTML, CSS and internet technologies (shopping carts, web hosting, email, and online marketing tools) is a big plus
  • eCommerce geek  - Technical understanding of software and the eCommerce space combined with strong business and sales acumen
  • Ethical  - You are customer-focused and do the right things the right way every time
  • Attentive  - You are able to manage sensitive client information and numerous details with ease 
  • Driven  - You are a results-oriented closer with a positive outlook and a clear focus on quality and business performance
  • Analytical  - You are able to provide consistent, accurate sales forecasts
  • Solution-Oriented  - You have the ability to identify and creatively solve complex problems to keep a sale on track
  • Confident  - You’ve mastered the art of the cold open, have developed skills for overcoming objections, and have a healthy approach to handling rejection.


Diversity, Equity & Inclusion at BigCommerce
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey .
Current BigCommerce Employees: Please use the  internal job board  to apply for openings

BigCommerce Sales Team

We’re at the forefront of a revolution in how commerce, trade, and money movement is executed across the globe. Sales is at the tip of this spear, at the very front of new merchants bringing their business forward on our platform. 

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